TEXT MESSAGE— Follow-up

Let them know you’re on it.

A short acknowledgment that keeps a new inquiry moving toward a real conversation.

Text message

Hi {{ contact:firstName }}, thanks for contacting [Company name]. Your inquiry is with our team. I’m {{ sender:firstName }}, and I’ll be in touch. Is there anything else you’d like us to know?

Let them know you’re on it.

A few useful companions.

The right reply. Even after hours.

Be helpful, even when you’re away.