FOR CONTRACTORS & HOME-SERVICE TEAMS

CRM for contractors
from the first call to yes.

GoCRM is a CRM for contractors, remodelers, and home-service teams. Keep calls, texts, site visits, and estimate follow-up in one place your office and field crews can use from a browser or phone.

A trade professional checking outdoor air-conditioning equipment
01

A project inquiry

02

An on-site conversation

03

Estimate follow-up

04

The next happy customer

BUILT AROUND YOUR DAY

The job may be on site. The context stays with you.

A missed detail can become another call back to the office. Keep customer conversations, project interests, and upcoming tasks together so everyone knows what has been discussed and what comes next.

  • Capture phone calls and website inquiries
  • Coordinate site visits and task ownership
  • Keep open estimates visible in your sales pipeline
Explore the sales pipeline

Sample contacts and stages, tailored to your industry.

RESPONSIVE BY DESIGN

Stay in the conversation after the estimate goes out.

Give every project inquiry an owner, acknowledge new requests, and create a next step around estimates. Follow up with useful context when the customer is ready to talk.

See how follow-up connects

What a contractor CRM should do for your business.

Most contractor leads start with a phone call, and the work is often won or lost between the site visit and the signed estimate. A CRM for contractors captures every inquiry, gives it an owner, and keeps follow-up going until the customer decides.

Capture every call and web inquiry

Tracked phone numbers, website forms, and imports bring new project inquiries into one list with the source attached, so nothing is left on a sticky note or in someone’s voicemail.

Marketing Attribution

Call and text from the job site

Your team can call and text customers from a business number on a smartphone or laptop, and every conversation is saved to the customer record.

Built-In Calling

Follow up on every open estimate

Set up pipeline stages for inquiries, site visits, estimates, and decisions, then automate reminders and check-ins so promising work doesn’t go quiet after the first visit.

Sales Pipeline

Schedule site visits without phone tag

Share a booking link, sync Google or Microsoft 365 calendars, and send appointment reminders, with every visit saved to the customer record.

Calendar & Tasks

THE TOOLS BEHIND THE RELATIONSHIP

Contractor CRM tools
for the office and the field.

Explore every feature

A FEW GOOD QUESTIONS

Contractor CRM
questions, answered.

Start with the way you work today. Build a more connected next step.

Talk through your setup
What is a contractor CRM?

A contractor CRM is customer relationship management software for builders, remodelers, and home-service businesses. It keeps leads, calls, texts, site visits, and estimate follow-up in one record so the office and the field team always know where each job stands.

Is GoCRM a good fit for general contractors and remodelers?

GoCRM covers the sales side of the job: capturing inquiries, scheduling site visits, following up on estimates, and tracking which marketing brings in work. General contractors, remodelers, and specialty trades can set up stages and fields that match their own process.

Can our office and field teams use the same customer record?

Yes. Browser and mobile access help your team keep calls, texts, appointments, and notes connected to the contact, wherever the workday takes them.

Can we follow up on estimates automatically?

Use custom pipeline stages and workflows to schedule messages or create a follow-up task. You control the timing and templates, and can step in when a customer replies.

Can we follow up with leads who don’t answer?

Yes. Trigger a text or email when a lead arrives or a call is missed, and create a call task for the right person. Automated messages stop when the customer replies.

Does GoCRM replace our estimating or project software?

GoCRM organizes leads, customer communication, and sales follow-up. Use the demo to discuss how it fits alongside the estimating, invoicing, or project-management tools you already use.

FROM THE GOCRM JOURNAL

Put your everyday follow-up to work.

Guides on call tracking, lead response, and keeping field teams connected.

More guides

YOUR NEXT CHAPTER STARTS HERE

Give your next project a clearer path to yes.

A personal walkthrough, built around your team.

Let’s talk

Industry photography and product previews are illustrative. Customer names, conversations, and workflows are examples.