EMAIL TEMPLATE— Customer care

Ask for feedback that helps.

Invite an honest review after the customer has experienced your work.

Email template
SUBJECT

How was your experience with [Company name]?

Hi {{ contact:firstName }},

Thank you for choosing [Company name]. We’d appreciate your honest feedback about [product or service].

If you have a moment, you can share your experience here: [Review link].

Your perspective helps our team improve and gives others a clearer picture of what to expect. You’re also welcome to reply directly if there’s anything you’d like us to know.

Thank you,
{{ sender:firstName }}
[Company name]