Welcome them to what’s next.

Hi {{ contact:firstName }},

Welcome to [Company name]. We’re glad to be working with you.

I’m {{ sender:firstName }}, your point of contact. Here’s what to expect next:

1. [First milestone and expected timing]
2. [Anything the customer needs to prepare]
3. [How the next conversation will be arranged]

You can find helpful getting-started information here: [Resource link].

Have a question? Reply directly to this email and I’ll help.

Talk soon,
{{ sender:firstName }}
[Company name]